Privacy Policy
Privacy Policy for Hometown HVAC & Refrigeration
Effective Date: May 10, 2025
Hometown HVAC & Refrigeration (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
We collect the following types of information:
Personal Information: Name, phone number, email address, home address, and any other details you provide when submitting a contact form or booking a service.
Technical Data: IP address, browser type, device type, and website usage via cookies and analytics tools.
Service Details: Information about the HVAC, refrigeration, or plumbing service you request or receive from us.
2. How We Use Your Information
We use your information to:
Schedule and deliver services, Respond to inquiries and service requests, Send service confirmations, updates, and follow-ups, Improve our website and marketing, and/or Comply with legal obligations.
We do not sell or rent your personal information.
3. Sharing Your Information
We may share your information with:
Trusted service providers who assist with scheduling, communication, and marketing.
Law enforcement or legal authorities when required by law
Our internal team members for service coordination
All third parties are required to protect your data.
4. Cookies and Tracking
Our website uses cookies and third-party tracking (such as Google Analytics) to improve your browsing experience and measure website performance. You can disable cookies in your browser settings.
5. Data Security
We take steps to protect your data through secure systems, limited access, and encryption where possible. However, no method of transmission is 100% secure.
6. Your Choices
You can:
Opt out of marketing emails at any time using the unsubscribe link, Request a copy of your personal data, and/or Ask us to delete your information.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices.
8. Updates to This Policy
We may update this Privacy Policy at any time. The latest version will always be posted here with an updated effective date.
9. Contact Us
If you have questions about this policy, please contact:
Hometown HVAC & Refrigeration
Phone: (901) 413-8903
Email: office@hometownhvacr.com